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Supervisor Essentials

Supervisor Essentials

YUSA Supervisor Essentials

As a leader in the Y, there will be times when conflict arises on your team. It is inevitable. Supervisors must learn how to navigate conflict, so that the work of the Y continues, and our staff feel valued and respected.

A Supervisor’s Role in Conflict Management eLearning is part of the YMCA Supervisor Essentials, a series of short online courses to help you develop as a supervisor. This course introduces the topic of conflict management and shares how managing conflict looks and sounds within the context of supervising others at the Y. This course offers practical steps and tips for managing conflict as well as suggestions to help staff further their learning. This course takes about 15 minutes to complete.

Giving or receiving feedback is often associated with negative feelings and tied to what a person is doing wrong or what needs to be improved. However, when done correctly, and with the right intent, feedback can be a powerful tool to support an individual, team or group performance and impact.

The Giving Effective Feedback course is part of the YMCA Supervisor Essentials, a series of short online courses to help Y staff develop as supervisors. This course introduces the topic of giving feedback and shares how feedback looks and sounds within the context of supervising others at the Y. This course offers practical steps and tips for giving effective feedback as well as suggestions to help staff further their learning.

The Supervisor Essentials: My Roles and Responsibilities eLearning is part of the YMCA Supervisor Essentials, a series of short online courses to help you develop as a supervisor. This course provides an overview of the various roles and responsibilities a supervisor has at the Y, including being a coach, advisor, advocate, and director. This course offers practical application and tips for how to support staff, as well as suggestions to further your learning.

Onboarding is a key part of the employee experience. At the Y, onboarding is the process of bringing new employees into our organization. Onboarding begins right after you have extended the job offer and can last for up to 12 months depending on the position. The onboarding period presents an opportunity to help your new staff member feel motivated, empowered, and enabled to perform well in their role.

The Onboarding New Hires course is part of the YMCA Supervisor Essentials, a series of short online courses to help Y staff develop as supervisors. This course introduces the topic of onboarding and shares how to welcome, connect, support, and invite new employees and volunteers to the Y. This course offers practical steps and tips for onboarding as well as suggestions to help staff further their learning.

Performance Management is a key part of successful employee supervision and development. At the Y, performance management is more than just a one-time performance review, it is having ongoing performance conversations to ensure a shared understanding of the expectations.

The Performance Management course is part of the YMCA Supervisor Essentials, a series of short online courses to help Y staff develop as supervisors. This course introduces the topic of performance management and shares how to purposefully manage performance in the context of supervising others at the Y. This course offers practical steps and tips for performance management as well as suggestions to help staff further their learning.

Microaggressions are surprisingly common and may appear harmless, or even like a compliment, however they are forms of discrimination against members of a marginalized group. As a supervisor, you must be aware of and prevent microaggressions in the workplace to create a safe and welcoming environment for everyone.

Preventing Microaggressions is part of the YMCA Supervisor Essentials, a series of short online courses to help you develop as a supervisor. This course introduces the topic of microaggressions and shares how recognizing and addressing microaggressions may look and sound in the context of supervising others at the Y. This course offers practical steps and tips for preventing microaggressions as well as suggestions to help staff further their learning.

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Supervisors