New & Returning Staff

First Day

Renewals

Departments

Accounting

Aquatics

Child Care

Day Camp

Drivers

Facilities

Healthy Living

Kids Zone

Membership

Sports

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Volunteers

Tools

Membership App

Reimbursement App

YCAM

Systems

Buffer

Canva

CORE

Open Wrench

SGA

Insurance-Based Memberships

• Insurance-Based Memberships
• Selling Insurance-Based Memberships
• Standard Operation Procedure (SOP) Documents
• Selling Insurance Base Pay Memberships Core SOP
• Selling FitOn Health Memberships
• FitOn Health Front Desk Flyer
• FitOn Health FAQ’s
• Third Party Pay Insurance Type Key
• Third Party Pay Insurance Health Plan ID Key
• New Insurance Memberships Zero Swipes
• Finding the Missing Discount Code on Insurance-Based Pay Memberships
• Senior Calendar Training

Selling Insurance-Based Memberships

Standard Operation Procedure (SOP) Documents

Selling Insurance Base Pay Memberships Core SOP

Selling FitOn Health Memberships

1. Member Comes in with a FitOn Health Confirmation Email.
2. An automatic email from FitOn will be sent to YMCA info as well as Andi. This email triggers a message to Core that instantly creates a profile for new members.
3. Search Core for new member by name.
1. Sell membership like all other insurance-based pay memberships reviewing all information that was automatically entered.
2. Apply the FitOn Health Discount Code
3. Card or app check in
4. Andi, Jodee, Michael and YMCA info will receive triggered emails activation for new FitOn Health members. They will also receive monthly activation lists, and monthly termination lists. Andi will attach a PDf of the email to all new accounts.

FitOn Health Front Desk Flyer

FitOn Health FAQ’s

Third Party Pay Insurance Type Key

Third Party Pay Insurance Health Plan ID Key

New Insurance Memberships Zero Swipes

Finding the Missing Discount Code on Insurance-Based Pay Memberships

Senior Calendar Training

Resources: