Apps

Apps

Swim Apps

Lesson App

Learning to swim requires a lot of repetition much like learning anything new, very few people get it the first time.  Our Association has addressed the issue of retention by creating an app for our swim instructors to use.  This app is designed to foster the growth of our swimming community by connecting our instructors with our families.  Additionally, the app will help instructors track the progress of swimmers and ensure continuity, consistency and a great experience for our swimmers and their families. We have taken the entire lesson curriculum and embedded it into our Swimming Lesson App.  Some of the features:

  • Easy to use Progress tracker
  • Attendance tracking
  • Roster Management
  • Seamless Sub Experience
  • Continuity across the Association

How does using the app help to improve retention and build community at our pools?

In order to build community, we need to have connections. 

Before a family comes in for lessons, they receive a Welcome Letter. This introductory email is sent from the Aquatics Director, outlining some of the pool policies and introduces the swim instructor to the family. 

Before the app the only opportunity for the parents and the instructors to communicate were right before the lesson or immediately after the lesson.  Neither of which provides adequate time to connect and communicate. 

With the app we have removed some of the obstacles of communication.  We have personalized the lesson experience:

  • Automated "We Miss You" email for absent swimmers
  • Bi-Weekly lesson updates with pictures
  • Mid-Session reports that link to next session registration
  • Graduation emails
  • Open communication channel for families

Every engagement is personalized with the student’s name and accomplishments, fostering a true sense of belonging. 

By creating different ways of communicating with families we have opened the door to building a community around the pool. 

You are water safety’s biggest ambassador, take advantage of the Swimming Lesson App to build the best community we can at our pools.