Check-In Process and Member Assistance

Check-In Process and Member Assistance

Check-In Process and Member Assistance

In this video, I will guide you through the check-in process at our facility and provide tips on how to assist members effectively. I will explain how to handle alerts on member accounts, address waivers, and handle unit alerts. Additionally, I will demonstrate how to look up members, issue new key fobs or barcodes, and provide options for scanning in using smartphones or key fobs. Lastly, I will emphasize the importance of creating a welcoming and friendly environment for our members.