Training Hub
Training Hub
The Close

The Close

The Close

Now it’s the big moment that everything led to: it’s time to ask them to join our Y.

Watch

Gael reminds Henry that he already has two plans at the Y- wellness coaching and group exercise- and it’s feels natural to ask him to join. Watch the video below, read the content that follows, then be sure to complete your learning quiz.

Breakdown

Here’s some of the things we can take away from this:

🔍
If you connected them to an Activation Opportunity, ask them to confirm they received an email.
🆘
Ask them to join! This is the most important thing! We ALWAYS have to ask! This empowers our member to make a clear choice.
💜
We don’t turn people away based on an inability to pay. If the family or individual is concerned about price, follow our Access for All scholarship process.
7️⃣
If they aren’t ready to join the Y, set them up on a Tour & Try membership! (free 7 day trial)
💡
If (when!) the member accepts your offer and joins the Y, you will be redirected to the Activation Opportunity screen. If you didn’t set them up during the tour- we must offer it now.

Quiz

Complete this quick learning quiz about The Close.