Training Hub
Training Hub
Tours

Tours

Cause-Driven Tours

We’re all passionate about the Y mission and creating Achievement, Belonging, and Friendship for all in our community. When we give someone a tour, it’s our opportunity to share our passion, and help members become connected to a community that can positively impact their life in so many meaningful ways.

People come to the Y for so many different reasons- that’s part of what makes us special. A family looking for something fun to do together. A teen looking for a safe space to be themselves. An adult on their journey to improved health and wellness. A senior seeking connection. Tours aren’t just about our big pools or nice equipment, they’re about showing the community everything that we are.

Meet our tool…

Before you jump into training, meet your new tour best friend- the Membership App. This video walks through the main features of the Membership App that you will see and use later in this training.

How do we give great tours?

We’re so glad you asked! 😉 This section of the Training Hub is all about what it means to give a cause-driven tour. We’ll talk you through every step of the tour, how to use our tools, and how you can track your progress on your journey to being the best tour-guide in YMCA history.

Tours have a recipe. Here’s what we’ll cover:

  • The Welcome
  • The Details
  • The Tour
  • The Close

Don’t worry! It’s not as much as it looks like. Okay, maybe it is… but we know it’s worth it. We want you to feel excited and empowered. That starts now. Click next below to get started.

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